DevOps

Cooperation between IT teams, faster development cycles, faster releases

What is
DevOps?

For us, DevOps is an approach, particularly in the areas of development (Development – Dev) and operations (Operations – Ops), which is characterized by

  • Agile attitude and procedures of the persons involved
  • Extensive automation of the processes
  • Holistic, joint responsibility of the team

 

In our understanding, the basis for this is the pursuit of three goals („The 3 Ways“).

Keeping the work in the flow.
If possible, congestion and delays in the workflow should be avoided; it is better to reduce work packages and shorten work cycles than to risk major breaks and interruptions.

Pay attention to feedback.
DevOps teams do not work on their own „in a vacuum“; they pay attention to feedback and actively seek it.

Get better and better.
New ideas are pursued. Mistakes are an opportunity to learn. Experience shows: there are always ways to do something even better, safer, faster.

DevOps, when used correctly, is not only a proven approach to efficiency, but also a way to increase effectiveness.

The overarching, integrative approach and the underlying and increasingly evolving systems thinking, together with the comprehensive, holistic responsibility of the DevOps teams for the developed and operated product, leads to the inclusion of other areas and disciplines such as security and governance (DevSecOps, DevGovOps).

This enables the company to take into account the expectations and requirements of the product from the very beginning during the development and further development of a product and throughout its entire service life in operation. The DevOps approach is therefore increasingly being transferred to other areas such as data management (DataOps) and artificial intelligence (AIOps).

How do we understand
DevOps?

How does DevOps work? – There is (as expected) no simple and universal answer to this question. To get started, it helps to approach the complex reality with models. A simply structured model could look like this:

New products or product changes are deployed from development to operation. From operationsthese are made available (released) to the (end) user on request and are used by the user. The results of this product use and feedback are returned to the development department to further develop the product, to improve it or to correct urgent errors.

On the technical path between development, operation and usage, the so-called continuous technologies (especially Continuous Integration and Continuous Delivery (CI/CD)) help to standardize, support and, above all, automate many work stages through tools. The effectiveness of this is determined by the appropriate instrumentation and generation of telemetry data via continuous measurement and

monitoring/reporting to operation and development.

How the actual product is accepted by the user can also be measured by suitable recording of user behavior and, of course, in a very general way by the degree of usage. However, further information can only be provided by other business units that do not appear in the model, such as marketing, sales, service, research and development, which must therefore be integrated into the operating model.

And, of course, the DevOps model can (and must) be supplemented and expanded to include other IT-related areas such as testing, governance and information security.

One more note: DevOps and Cloud Computing go hand in hand. Many common DevOps practices become really interesting through cloud technology. And the common providers of public cloud solutions already provide DevOps concepts and solution modules for building a DevOps pipeline. We advise large companies on cloud topics. So if you need support on this topic, please visit the Cloud Computing page.

DevOps
Our services

Our consulting services are aimed at companies and business units that want to optimize their IT-supported processes, review their (IT) strategy or reorganize their internal processes and in this context are considering the introduction of DevOps or, if necessary, the further optimization of their DevOps implementation. In doing so we answer questions such as:

devops-warum-devops

Why DevOps?
Reasons, goals, possibilities

devops-wie-einfuehren

How do you implement DevOps?
Procedures, processes, cultural change, requirements

devops-was-bedeutet-devops

What does DevOps mean technically?
Tools, CI/CD, monitoring/reporting

Our aim is to provide comprehensive support during the transformation process, from the decision-making process, the creation of an individual concept, the preparation of employees, the adaptation of processes and the introduction of tools to the ongoing development, optimization and consolidation.

We use the process model of agile transformation and take a look at the focus areas of strategy (DevOps strategy), implementation (DevOps transformation) and anchoring (DevOps coaching), which are closely linked to each other in the course of a transformation and are considered collectively.

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contact us

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What are the advantages/
prerequisites of DevOps?

With DevOps you can achieve a lot, as long as your own IT infrastructure meets the basic requirements and you follow some basic rules during implementation. DevOps is not the new miracle solution that solves all IT problems at once.

But if the applications and systems on which DevOps teams work (or should work) support and benefit from small deployment scopes and frequent releases and if a demand-oriented, expandable and flexible development pipeline is or will be built, important requirements for the technical basis are given. When there is a clear objective for the introduction and use of DevOps and all participants understand that DevOps is more than optimized technology and automation, then this is already the first step.

But it must also be clear that DevOps, depending on the starting point, also requires challenging personnel and organizational changes in the company. The technical and methodical knowledge of the individual employees is to be developed andas structural adjustments in organization and processes need to be made. But if the technical and organizational conditions are right or are created and it is possible to take the employees along, then DevOps can achieve amazing results. Examples include :

devops-zusammenarbeit-vertrauen

Cooperation and trust, including through tool- and method-based media

devops-zusammenarbeit-vertrauen

Improve collaboration between IT teams

devops-bereitstellungszyklen

Shortened deployment cycles and more frequent releases

devops-bessere-ergebnisse

Better results, higher quality

devops-selbstbestimmtes-arbeiten

A higher degree of self-determined, independent and challenging work and therefore greater job satisfaction

devops-kuerzere-problemloesungszeiten

Faster problem resolution, shorter time-to-market

devops-unvorhersehbarer-aufgaben

More flexible handling of uncertainty and easier management of unpredictable tasks

Increased system stability

What are the goals
of DevOps

Companies implementing DevOps should think carefully about the definition of their goals they are trying to achieve. They make it easier to set priorities in the context of such transformation projects and allow a unified view of the project. Each company can only determine the exact direction of its goals for itself, based on the current situation, the available resources and opportunities.

However, some basic results that a successful DevOps implementation should show, regardless of the specific characteristics, can be provided. Overall and shared responsibility – cooperation across departmental boundaries

DevOps: Collaboration across departmental boundaries

Crucial for the success of DevOps and the positive effects on the company is the new thinking that is promoted by DevOps and without which DevOps will not work,

  • the feeling of responsibility for a product or system, regardless of where it is in the development or life cycle
  • an eye for the impact of your own actions on others (and their tasks and sensitivities)
  • the certainty that everyone has the same interest in operating and further developing the product or system in the best possible way

DevOps: More flexible systems and greater system resilience

Of course, more technical aspects such as shorter cycle times and a higher degree of automation are already good and desirable goals to be achieved. All in all, coordinated improvements at this level have much more extensive effects, which are reflected in greater flexibility and robustness at system level.

DevOps: Better products and higher user satisfaction

If all areas are included in the development of products and systems, the result will be closer to the desired objective, especially if it is based on a comprehensive point of view and does not always consider only technical or operational or professional aspects.

DevOps: Higher employee satisfaction (not only in IT)

Perhaps most importantly, DevOps has the potential to change the way people look at their work with the changes it brings forward. With more joy, a feeling of ownership and responsibility for their own product or system, and with a new team spirit. If the individual enjoys work and feels part of a great team, one is satisfied. And satisfied, enthusiastic employees make a visible contribution to it’s the company success through great work.

Who is DevOps
relevant for?

From start-ups to long established companies, DevOps is relevant to all IT organizations. You don’t have to be an internet company like Google, Amazon or Facebook to be successful with DevOps. Our DevOps consulting services are directly aimed at the management of product development and operational areas.

In cooperation with you we go through the following aspects and individualize our approach based on the answers to the following questions:Why DevOps? –

  • Reasons – Goals – Possibilities – Examples
  • How do I introduce DevOps? – Procedure – Processes – Cultural Change – Prerequisites
  • What is the technical side of DevOps? – Tools – CI/CD – Monitoring/Reporting

So DevOps has many advantages
for various interest groups

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